TERMS AND CONDITIONS

GENERAL

1.1 Luxuryindianhair.com is a subsidiary website of DE LA INDIA, registered in Premises no- 313, Shreepur, Bagharghole-A, Boral Main Road, Kolkata 700103, WB, India.  The contents, style, software used in this website are copyrighted by DE LA INDIA. Illegal usage of any data, style or concept can subject to legal action. The terms and conditions are between you and DE LA INDIA, irrespective of any country you belong. The goods and services are directly delivered by DE LA INDIA.

1.2      The use of the Site by you (“User”) in any way including but not limited to the following indicates an acceptance by you of the Terms and Conditions:

      Browsing the Site’s contents.

    Registering personal or business details with the Site.

    Submitting a purchase order via the Site.

    Selects items to be included in a shopping cart on the Site.

PERSONAL INFORMATION

2.1      By registering your information on the Site you are granting DE LA INDIA the right to add your contact information to its database and mailing list. DE LA INDIA may contact you from time to time about promotional offers or products.  

2.2      You may remove your contact details from DE LA INDIA database by contacting  DE LA INDIA via contact information provided in the website.

ORDERING

3.1      The issuing of an electronic or hard copy purchase order or order confirmation does not amount to an acceptance of a User’s order or a confirmation of an offer to sell to the User by DE LA INDIA who has the discretion to cancel any order at any time for any reason. 

3.2      With respect to any order cancelled or otherwise not accepted by DE LA INDIA, DE LA INDIA will refund received monies via a payment method listed on the Site excluding any merchant fees , shipment fees or other fees payable according to these Terms and Conditions. 

3.3      DE LA INDIA will not supply any items to a User until the User’s order has been pre-approved and payment has been made via an acceptable method of payment as listed on the Site. 

3.4    DE LA INDIA may supply the User with a quantity less than the quantity ordered and may substitute like products or items with like products or items at its discretion without notice to the User and refund to the User any difference or shortfall.

3.5      The publishing of product information on the Site does not mean that that product is available for sale or in stock at the time an order is placed by the User.

5.1      All prices are provided in US Dollars and are subject to change without notice to the User. 

5.2      Any additional government charges, merchant fees and exchange fees are the responsibility of the User to pay and will be charged in addition to the price charged per item. 

5.3         The currency figures listed or applied are only approximations based on exchange rates available to DE LA INDIA at the time of payment being processed. 

5.4         DE LA INDIA is not responsible for any typographical errors resulting in the wrong price being charged for an item or good and reserves its right to modify or amend the price of an item without notice to the User, even after an order has been confirmed by DE LA INDIA. 

5.5         Orders may be subject to checks by DE LA INDIA to ensure the validity of a User’s chosen payment method.  Users may only pay for orders with payment methods listed on the Site at the time of payment subject to authorization of such payment methods by DE LA INDIA. This may involve pre-authorization checks on credit cards prior to an order being finalized and dispatched.

PRICING AND PAYMENT

5.1      All prices are provided in US Dollars and are subject to change without notice to the User. 

5.2      Any additional government charges, merchant fees and exchange fees are the responsibility of the User to pay and will be charged in addition to the price charged per item. 

5.3         The currency figures listed or applied are only approximations based on exchange rates available to DE LA INDIA at the time of payment being processed. 

5.4         DE LA INDIA is not responsible for any typographical errors resulting in the wrong price being charged for an item or good and reserves its right to modify or amend the price of an item without notice to the User, even after an order has been confirmed by DE LA INDIA. 

5.5         Orders may be subject to checks by DE LA INDIA to ensure the validity of a User’s chosen payment method.  Users may only pay for orders with payment methods listed on the Site at the time of payment subject to authorization of such payment methods by DE LA INDIA. This may involve pre-authorization checks on credit cards prior to an order being finalized and dispatched.

CUSTOM DUTY AND INTERNATIONAL CHARGES

6.1       The User is responsible for payment of all customs charges connected with any international delivery of items or goods from DE LA INDIA to the User. 

6.2    DE LA INDIA is not the User’s local customs office and cannot advise on any possible issues or unforeseeable costs associated with the delivery of any particular items or goods.

SALES PROMOTION

7.1      DE LA INDIA may from time to time offer sales promotions on the Site which may include discounts, specials and codes (“Sales Promotion”). 

7.2      Sales Promotions cannot be applied to orders which have already been placed by the User and are valid for the time specified for the Sales Promotions on the Site. 

7.3      Users cannot combine or otherwise attempt to rely on more than one Sales Promotion for any one order unless specifically stated on the Site. 

7.4      If items or goods are purchased pursuant to a Sales Promotion and subsequently returned or exchanged the User will only be granted a credit or refund to the value of the discounted item not the full retail value of the item. 

7.5      DE LA INDIA may terminate, vary or amend a Sales Promotion at its absolute discretion without notice to the User.

REFUND / EXCHANGE/ CANCELLATION

8.1    DE LA INDIA offers a 50 calendar day money back guarantee. 

8.2    DE LA INDIA does not exchange, refund or accept the return of any items or goods which are not provided to DE LA INDIA in unused and undamaged condition in their original packaging within 50 days of delivery to the User. Soiled or mangled items or goods will not be accepted.

8.3    The User must contact DE LA INDIA via telephone or email prior to returning any item to notify DE LA INDIA via given contact info in the website, about what the nature of the return is and if it pertains to a fault what type of fault it may be. 

8.4    The User must provide DE LA INDIA with a written note of why an item is being returned or refunded along with the item so that the refund or return may be processed as quickly as possible. The User must also provide DE LA INDIA with a reply-paid envelope when requesting that any item be exchanged so that DE LA INDIA can provide the User with a replacement item. 

8.5    The User is responsible for all shipping and delivery charges arising out of connection with any refund or return. DE LA INDIA reserves the right to deduct any SHIPPING CHARGES / CUSTOM DUTY ( if applied at the port of destination.   

8.6    DE LA INDIA will bear reasonable shipping costs for all items or goods which are defective to the point where they are unusable for their intended purpose within the first 50 calendar days of the items being delivered to the User. 

8.7   DE LA INDIA is not liable for loss or damage to any item in connection with the return of the item from the User to Human Hair Extensions Online and suggests that the User used registered and insured post when returning items to DE LA INDIA

8.8   DE LA INDIA will only accommodate cancellations of orders if notified prior to orders being processed and items or goods being dispatched to the User. DE LA INDIA may charge a cancellation fee for any cancelled orders.

DISCLAIMERS AND LIMITATIONS

9.1  DE LA INDIA does not warrant that the functions contained in the materials available will be uninterrupted or error free, that defects will be corrected. Or that the materials, this site or the server that makes them available are free of viruses or other harmful components.

   9.2. DE LA INDIA is not liable for any losses or damage caused by the Site, any website linked to this Site, any use of this Site or any items or goods supplied by Human Hair Extensions Online via the Site.

    9.3      DE LA INDIA will make all reasonable attempts to resolve any issues with any refund due to a User via the contact details provided by the User on the Site but will not be liable for any failure to contact the User as a result of such details being inadequate. 

     9.4         DE LA INDIA is not liable or responsible for any content arising out of a website other than the Site or otherwise any content linked to the Site.

9.5      The User agrees to fully indemnify DE LA INDIA from any loss, claim, cost, demand, damage of otherwise (including solicitor client costs) incurred by the User in relation to the Site, any website linked to the Site, any use of this Site or any items or goods supplied by DE LA INDIA via the Site or otherwise in connection with these Terms and Conditions.

9.6 The photographs used in this website by DE LA INDIA, are taken in studio condition and DE LA INDIA do not guarantee accuracy on the actual product, with respect to any images used in this website on regards to texture, color or smoothness. Color may vary depending on the resolution of the device of the user.

ASSURANCE AND WARRANTY

10.1 DE LA INDIA deals with original human hair only. DE LA INDIA guarantees on no synthetic material used in any product packet.

10.2 DE LA INDIA don’t warrant on longevity of any product. The longevity of a product completely depends on usage. DE LA INDIA does not use any hard chemical apart from cleaning, shampooing and conditioning on our every natural product only. They can be restyled and colored. On proper usage, these natural products can be used for a long time. Chemicals, dye and heat method is applied on our textured products (hair extensions). You must brush them to keep clean and avoid washing for long term usage.

SHIPPING AND DELIVERY INFORMATION

11.1      Shipping and delivery times provided by DE LA INDIA are estimates and are subject to change without notice to the User. 

11.2      DE LA INDIA will not be liable for any delay, loss or damage connected with the delivery of items or goods from DE LA INDIA to the User. 

11.3      The address details provided by the User to DE LA INDIA will be deemed correct at the time a User submits an order via the Site. DE LA INDIA is not liable for any loss arising out of and takes no responsibility for items delivered to incorrect addresses.

INTELLECTUAL PROPERTY

12.1   All materials appearing on the Site including photographs and text as well as the layout of such materials are the intellectual property of DE LA INDIA unless otherwise stated and cannot be used for any purpose other than for browsing the Site or purchasing items from Human DE LA INDIA. No part of the Site may be reproduced or used for any purpose other than with the written agreement of DE LA INDIA. DE LA INDIA reserves its rights to its intellectual property pursuant to the Indian copyright and intellectual property legislation.

MISCELLANEOUS

13.1    DE LA INDIA may amend or vary the Terms and Conditions at any time without notice to the User. 

13.2    The Terms and Conditions are not amended or waived by any inconsistent or additional terms or conditions included with any purchase order or receipt or otherwise subsequently provided to the User by DE LA INDIA. 

13.3    The Terms and Conditions shall be construed and enforced in accordance with the laws from time to time in force in the State of West Bengal, the User hereto hereby submits themselves to the jurisdiction of the courts of that State and of all courts to which appeals from such courts may be made. 

13.4    Any provisions in the Terms and Conditions which is invalid or unenforceable in any jurisdiction is to be read down for the purposes of that jurisdiction, if possible, so as to be valid and enforceable, and is otherwise capable of being severed to the extent of the invalidity or unenforceability, without affecting the validity or enforceability of that provision in any other jurisdiction. 

13.5    DE LA INDIA may terminate the Terms and Conditions at any time and for any reason without notice to the User.